Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 2024/6/13
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit music for distribution, or contact us for support.
- Personal information (name, email address, phone number)
- Artist and band information
- Government identification for verification purposes
- Music files and associated metadata
- Payment and banking information
- Communication records with our support team
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Process and distribute your music to streaming platforms
- Verify your identity and prevent fraud
- Process payments and royalty distributions
- Provide customer support and respond to inquiries
- Send important updates about our services
- Improve our platform and develop new features
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With streaming platforms and digital stores for music distribution
- With payment processors for royalty distributions
- With service providers who assist in operating our platform
- When required by law or to protect our rights
- With your explicit consent
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure data centers with physical and digital protections
5. Your Rights
You have certain rights regarding your personal information:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Data portability for certain information
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and recommendations
- Ensure platform security and prevent fraud
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Music files and metadata may be retained longer to maintain distribution agreements with platforms.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.